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FAQ

01

I ordered a Kernel 4003B/4003BL/4003BL2/4003BL2D/4006B1/4006BL1 with Philips 9W bulb, I want to inquire the radiation intensity, could you tell me?

The products above all adopt Philips 9W bulb and the radiation intensity are all 6.8nM/cm2.

02

I ordered your Kernel KN-4006 and now I want to buy the bulb only, is that possible?

Of course, please provide your email address we’ll send you the invoice.

03

I have a KN-4003 UV lamp device(110V version) and I live in USA, now if I move to Korea, could I use my device there?

The ac power used in Korea is AC220V, if you use the 110V version directly, the device will be destroyed; you’re suggested to buy a transformer or order a new 220V version or buy a device with rechargable built-in battery(KN-4003BL2D, KN4006BL1D).

04

If your company offer ODM/OEM, any cost?

Color, logo, machine design,software design can be OEM and ODM with a reasonable price.

05

Do you have a branch office abroad?

Yes，Kernel have set up for 24 years， we have branch company in US and have exclusive agent Germany, Russia, Singapore etc. And also we have many agency all over the world.

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